Yes this is the Scout forums, however I want this to serve as a fresh reminder of what we'll be avoiding when these things go on sale direct from Scout and not from a Volkswagen dealer. I also want our friends at Scout to see this headline and know they made the right call. Thanks.
I also hope you go all the way and fix the antiquated F&I process as well. Nobody wants to sit in a small room and get pushed protection plans they don't need and services that aren't warranted from a guy in a cheap suit. It does not match the product, it's frustrating, and it wastes 30-45m of the customer's time. At least that was our experience when leasing our ID.4 from "America's #1 ID.4 dealer." So far I haven't seen anything that suggests this will happen so for that, again thank you.
I also hope you go all the way and fix the antiquated F&I process as well. Nobody wants to sit in a small room and get pushed protection plans they don't need and services that aren't warranted from a guy in a cheap suit. It does not match the product, it's frustrating, and it wastes 30-45m of the customer's time. At least that was our experience when leasing our ID.4 from "America's #1 ID.4 dealer." So far I haven't seen anything that suggests this will happen so for that, again thank you.
Last edited: