Volkswagen Dealerships
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The word so far is that’s being discussed on where and how Scouts will be sold and serviced. Service would be great. Direct sales would be better from my point of view. Simpler, less frustrating process for acquiring a vehicle
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It is a good question that may still be on the drawing board. Some VW dealers might not want the hassle of dealing with something even though affiliated is foreign to them.
They may even feel relieved that parent VW is retrenching on EV.
With the multi billion "software" deal with Rivian maybe we might see service facilities dedicated to Rivian, Scout and all other VW EVs.
Just remember, Ford had a plan for freestanding Bronco dealerships and I have yet to see one.
They may even feel relieved that parent VW is retrenching on EV.
With the multi billion "software" deal with Rivian maybe we might see service facilities dedicated to Rivian, Scout and all other VW EVs.
Just remember, Ford had a plan for freestanding Bronco dealerships and I have yet to see one.
Direct sales and service is the only way to go.
It’s a bad idea to put a 3rd party with their own priorities and motivations between you and your customers. Even if you get lucky and there aren’t any EV haters at the dealership, it’s still a PITA for them to have to deal with a bunch of new tech and learning they didn’t sign up for, and it’s likely your service will reflect that.
Another alternative would be to contract with (and possibly create) an independent EV-only service chain that can do warranty service. Creating such a chain would allow your service budget to go further as your service chain would be making income from fixing other EVs too, not just Scouts.
It’s a bad idea to put a 3rd party with their own priorities and motivations between you and your customers. Even if you get lucky and there aren’t any EV haters at the dealership, it’s still a PITA for them to have to deal with a bunch of new tech and learning they didn’t sign up for, and it’s likely your service will reflect that.
Another alternative would be to contract with (and possibly create) an independent EV-only service chain that can do warranty service. Creating such a chain would allow your service budget to go further as your service chain would be making income from fixing other EVs too, not just Scouts.
I agree direct would be best, but I live half a country away from the manufacturing plant. What would I do if I have an issue? Instead, I live 18 miles from a VW dealership that is already selling and servicing their EVs. Seems like a VW dealership would be better for me and I’m guessing a lot of others also.
There’s a legal issue in some states with direct sales from the manufacturer to the consumer (which is why Tesla has “galleries” rather than dealerships for pickups) because it can create an unfair marketplace if franchisees have to compete directly with manufacturers, etc. etc. etc.,
Everyone pretty much universally hates car dealers except perhaps car dealers. Setting up a new dealership is probably expensive, especially if it isn’t immediately profitable and could have shared existing real estate. I don’t know how or where pop-ups figure in, but don’t people love those?
That solution is above my paygrade.
Everyone pretty much universally hates car dealers except perhaps car dealers. Setting up a new dealership is probably expensive, especially if it isn’t immediately profitable and could have shared existing real estate. I don’t know how or where pop-ups figure in, but don’t people love those?
That solution is above my paygrade.
I wouldn’t mind going to a VW dealership ( or Audi or Porsche) for service but I would way prefer direct sales to purchase.
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