One of the complaints/feedback Rivian has received about its vehicles is the ride quality and noise. Particularly in the R1S. Rivian has adjusted ride quality several times via OTA updates. In Gen2 version of the vehicles, they made changes to the dampers, spring rates and bushings as well as improved NVH to address it even more. Some of it was warranted is due to the suspension needing refinement and excessive wind noise but I think a large part of it is due to customer expectation. I think many forget or don't realize the R1 was designed as an off-road capable vehicle and would/should ride like one. At the same time, a majority of people who bought/buy the R1S will never take it off-road so they are expecting it to ride like a luxury SUV (which they expect when spending $90-100k). Perhaps they think it should ride more like a Land Rover than a Jeep Wrangler, which by the way it does, but seems like some want it to ride more like a Mercedes GLS or Lexus TX - vehicles that can't touch the R1Ss off-road chops. Just wrong expectations imo.
I think for the most part, R1T owners are fine with the ride quality because its a truck and thats the expectation for a truck.
I say all this because Scout may run into this issue/perception with customers who buy the Traveler. Scout is positioning these vehicles as even more off-roady than Rivian, but many are going to buy these and never take them off-road yet still expect the ride quality to be like a non off-road SUV. The initial deliveries it likely won't matter because most of those customers will be enthusiasts. I'd guess it'll likely crop up later as the general public starts to take deliveries. Hopefully Scout can find the right balance.
I think for the most part, R1T owners are fine with the ride quality because its a truck and thats the expectation for a truck.
I say all this because Scout may run into this issue/perception with customers who buy the Traveler. Scout is positioning these vehicles as even more off-roady than Rivian, but many are going to buy these and never take them off-road yet still expect the ride quality to be like a non off-road SUV. The initial deliveries it likely won't matter because most of those customers will be enthusiasts. I'd guess it'll likely crop up later as the general public starts to take deliveries. Hopefully Scout can find the right balance.
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