October 2024 Production Center Update

  • From all of us at Scout Motors, welcome to the Scout Community! We created this community to provide Scout vehicle owners, enthusiasts, and curiosity seekers with a place to engage in discussion, suggestions, stories, and connections. Supportive communities are sometimes hard to find, but we're determined to turn this into one.

    Additionally, Scout Motors wants to hear your feedback and speak directly to the rabid community of owners as unique as America. We'll use the Scout Community to deliver news and information on events and launch updates directly to the group. Although the start of production is anticipated in 2026, many new developments and milestones will occur in the interim. We plan to share them with you on this site and look for your feedback and suggestions.

    How will the Scout Community be run? Think of it this way: this place is your favorite local hangout. We want you to enjoy the atmosphere, talk to people who share similar interests, request and receive advice, and generally have an enjoyable time. The Scout Community should be a highlight of your day. We want you to tell stories, share photos, spread your knowledge, and tell us how Scout can deliver great products and experiences. Along the way, Scout Motors will share our journey to production with you.

    Scout is all about respect. We respect our heritage. We respect the land and outdoors. We respect each other. Every person should feel safe, included, and welcomed in the Scout Community. Being kind and courteous to the other forum members is non-negotiable. Friendly debates are welcomed and often produce great outcomes, but we don't want things to get too rowdy. Please take a moment to consider what you post, especially if you think it may insult others. We'll do our best to encourage friendly discourse and to keep the discussions flowing.

    So, welcome to the Scout Community! We encourage you to check back regularly as we plan to engage our members, share teasers, and participate in discussions. The world needs Scouts™. Let's get going.


    We are Scout Motors.
Boy they’re moving right along. I can’t wait to see the color options and other things, the only problem I have is the service centers. I think there’s gonna be 29 in the nation. Rivian tried the same thing with service trucks going out to people that are farther away. That only lasted six months maybe that’s why I got rid of my Rivian because to get it repaired or serviced was a five hour round-trip. these are the kind of details I’m looking for and I know it’s gonna take a little bit of time. I’m willing to wait. I’ve already pre-ordered mine well maybe not pre-order but put my name on the list.
They could pull a trick from the 50's and have a fleet of Harley Servicars (EV of course) to go to owner locations
 
Yup, and here's how it got started....

"The practice of "topping out" a new building can be traced to the ancient Scandinavian religious rite of placing a tree atop a new building to appease the tree-dwelling spirits displaced in its construction. The tradition also served a functional purpose: a pine tree was used, and after the needles had fallen off the tree, the builders knew the wood frame below had cured/dried out so they could enclose the building. Long an important component of timber frame building, it migrated initially to England and Northern Europe, thence to the Americas."

Fascinating. Now back to the build....

I didn’t know that either! That’s very cool. It’s amazing what our ancestors had worked out!
 
I don’t recall SM saying that. Early on a bunch of us speculated that might be the case. Scott Keogh announced online direct and like 26-30 brick and mortar studios across the country at major populous locations. Also 99.9% confirmed by Jamie that factory delivery option will be made available.

IMG_4202.jpeg
 
It's a shame 3d printing of structures of this size isn't further along. Maybe in the distant future scout will consider 3d printing since the process is way faster than conventional building.
 
Boy they’re moving right along. I can’t wait to see the color options and other things, the only problem I have is the service centers. I think there’s gonna be 29 in the nation. Rivian tried the same thing with service trucks going out to people that are farther away. That only lasted six months maybe that’s why I got rid of my Rivian because to get it repaired or serviced was a five hour round-trip. these are the kind of details I’m looking for and I know it’s gonna take a little bit of time. I’m willing to wait. I’ve already pre-ordered mine well maybe not pre-order but put my name on the list.
Yikes, I didn’t know that. I hope the service model works out better for Scout Motors then.
 
Boy they’re moving right along. I can’t wait to see the color options and other things, the only problem I have is the service centers. I think there’s gonna be 29 in the nation. Rivian tried the same thing with service trucks going out to people that are farther away. That only lasted six months maybe that’s why I got rid of my Rivian because to get it repaired or serviced was a five hour round-trip. these are the kind of details I’m looking for and I know it’s gonna take a little bit of time. I’m willing to wait. I’ve already pre-ordered mine well maybe not pre-order but put my name on the list.

Yea but 20-30 is just to start, not the final number at all. I think I read ~ 60 for second year and then over 100 by early 2030's. So sounds like build out is bigger than Rivian's? Not sure how many they have now.
 
This is a smart consideration for Scout ownership out of the gate... Owning a 1st generation of anything undoubtedly comes with some servicing and some kinks. if you are not an "early adopter" with some level of understanding of what that means (mainly patience and owning the fact that you made an intentional decision to purchase a 1st-model year from what is essentially a new company), then it might make more sense to wait until Gen2, or wait until you see a SC built closer to your location. If Scout has SC's planned and lists those locations closer to launch, and provides a warranty (Rivian has an excellent warranty FWIW) that will absolutely drive conversions of reservations for those buyers in that geo. Some reservation holders will of course be upset if there isn't a dealer in their neighborhood, but to Saxa's point, the network will grow and expand with time.

I would not have bought my Rivian if they did not have a Service Center within a relatively close proximity, and did not offer remote service. I had to go through a couple of issues with appointments (one for which I was just given a loaner Jeep for a week) which some people might have been pissed about. I was happy to take the loaner and let Rivian service the truck. No big deal... I see that as tablestakes, and my service experiences have been quite good considering some longer wait times for appointments, and the understanding that they are also bringing new techs up to speed as they scale.

So looking at this map (https://rivian.com/experience/service#map) and if I lived in North Dakota, I might wait on my reservation.
 
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This is a smart consideration for Scout ownership out of the gate... Owning a 1st generation of anything undoubtedly comes with some servicing and some kinks. if you are not an "early adopter" with some level of understanding of what that means (mainly patience and owning the fact that you made an intentional decision to purchase a 1st-model year from what is essentially a new company), then it might make more sense to wait until Gen2, or wait until you see a SC built closer to your location. If Scout has SC's planned and lists those locations closer to launch, and provides a warranty (Rivian has an excellent warranty FWIW) that will absolutely drive conversions of reservations for those buyers in that geo. Some reservation holders will of course be upset if there isn't a dealer in their neighborhood, but to Saxa's point, the network will grow and expand with time.

I would not have bought my Rivian if they did not have a Service Center within a relatively close proximity, and did not offer remote service. I had to go through a couple of issues with appointments (one for which I was just given a loaner Jeep for a week) which some people might have been pissed about. I was happy to take the loaner and let Rivian service the truck. No big deal... I see that as tablestakes, and my service experiences have been quite good considering some longer wait times for appointments, and the understanding that they are also bringing new techs up to speed as they scale.

So looking at this map (https://rivian.com/experience/service#map) and if I lived in North Dakota, I might wait on my reservation.
That brings up an interesting scenario. Rivian spends 5-6 years training these guys then SM opens up and they all jump ship for better pay/location/etc… because they would now be looked at as senior EV techs?
 
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That brings up an interesting scenario. Rivian spends 5-6 years training these guys then SM opens up and they all jump ship for better pay/location/etc… because they would now be looked at as senior EV techs?
Why not partner with Rivian for support? Leverage the locations, expertise, procedures, processes and experience?
 
Probably depends on location, but that can happens in any industry I suppose. I still. believe there is a hedge in this VW investment for these companies... We'll have to wait and see how it all plays out, and if there is ever any consolidation play or network plays.
I have suspected something along these lines for a while now. I wouldn’t be surprised at all.
 
I have suspected something along these lines for a while now. I wouldn’t be surprised at all.
I can see it but also worry SM could dilute their unique approach by partnering with such a similar company/product competitor. That said, Hyundai and Kia seem to work-my local dealers are literally one lot apart so who knows-maybe it wouldn’t dilute
 
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I can see it but also worry SM could dilute their unique approach by partnering with such a similar company/product competitor. That said, Hyundai and Kia seem to work-my local dealers are literally one lot apart so who knows-maybe it wouldn’t dilute
I suppose there is a careful balance between unique and convenient. Frankly, I like that the Scout is unique. As far as how they are serviced, I really don't care where (or by whom) they are serviced. An oil and filter change on my Traveler at a local dealership would be preferable over going to a Scout branded facility a couple of hours away. With my wife's new Subaru, we drove 45 minutes to the dealership as long as the oil changes were free. Once that ended, they happen locally. I guess you can see that I have no emotional connection to dealerships. As long as the work is competent, I don't care what your cap says.
 
I can see it but also worry SM could dilute their unique approach by partnering with such a similar company/product competitor. That said, Hyundai and Kia seem to work-my local dealers are literally one lot apart so who knows-maybe it wouldn’t dilute
They are not exactly the same and are at different price points (I hope). I could certainly see leveraging their service capabilities as a good thing.